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Help Center

Need help with Top-Ups, Play Sessions, or Reezlings? Reach out instantly — we respond fastest on Telegram.

Frequently Asked Questions

When will I receive my top-up?

Most top-ups are instant. In rare cases it may take up to 10–15 minutes due to game server delays. If it takes longer, contact us on Telegram with your order ID.

How do Play Sessions work?

Book your slot, choose the mode, and pay securely. Your buddy will DM you on Telegram 5 minutes before your session to start.

Do I earn EXP on every purchase?

Yes. You earn EXP for every amount you spend. EXP contributes to your Reezling tier and unlocks rewards.

Can I reschedule a session?

Yes—reschedules are allowed up to 12 hours before your session. Inside 12 hours, contact us on Telegram for help.

Still need help?

Our team is active 24/7 on Telegram. Reach out directly — we’ll reply within minutes.

Telegram

Chat directly with our team — fastest way to get help.

Handle:

@reezgaming

Open Telegram

Discord

Be part of our community — chat, top-up, or hop into games with us.

Discord ID:

1430018394362740799

Open Discord

Email

For missing orders or detailed inquiries.

Address:

hello@reezgaming.com

Send Email